Terms and Conditions
Article 1 – Applicability
1 These General Terms and Conditions of Delivery (hereinafter: Terms and Conditions) apply to all offers, orders and agreements of tryoutyourscent.com to the exclusion of any other general terms and conditions.
2 Accepting an offer or placing an order means that you accept the applicability of these Conditions.
3 The provisions of these Terms and Conditions can only be deviated from after written notification or written approval by tryoutyourscent.com, in which case the other provisions will remain in full force.
4 All rights and entitlements, as stipulated in these Conditions and in any further agreements for the benefit of tryoutyourscent.com, are also stipulated, are also stipulated for the benefit of intermediaries and other third parties engaged by tryoutyourscent.com.
5 These terms and conditions respect the rights of the consumer arising from the law (or the sales agreement).
Article 2 – Offers/agreements
1 All offers from tryoutyourscent.com are without obligation and tryoutyourscent.com expressly reserves the right to change prices, in particular when this is necessary on the basis of (legal) regulations.
2 An agreement is only concluded after acceptance of your order by tryoutyourscent.com. tryoutyourscent.com is entitled to refuse orders or to attach certain conditions to the delivery, unless explicitly stated otherwise. If an order is not accepted, tryoutyourscent.com will communicate this within five (5) days after receipt of the order
Article 3 – Prices and payments
1 The stated prices for the products and services offered are in euros, including VAT and disposal fee (where applicable) but excluding handling and shipping costs, any taxes or other levies, unless stated otherwise or agreed in writing.
2 tryoutyourscent.com offers various payment options. Ideal, credit cards and bank transfer to our bank account. Your order will then be delivered after your payment has been received by tryoutyourscent.com.
Article 4 – Delivery
1 The delivery times specified by tryoutyourscent.com are only indicative. Exceeding any delivery period does not entitle you to compensation. In that case, you are entitled to cancel the order or dissolve the agreement insofar as this is necessary.
2 Orders can only be canceled via written/email confirmation from and to tryoutyourscent.com. , unless Article 2.3 applies.
3 If the amount of the order has already been paid, it will be refunded to the contra account of the customer within five working days, subject to Article 4.2
4 The delivery of the products takes place at the place and time when the products are ready for shipment to you.
Article 5 – Retention of title
1 The ownership of delivered products is only transferred if you have paid all that you owe to tryoutyourscent.com under any agreement. The risk of loss, theft or damage to goods or products that are the subject of the agreement is already transferred to the customer at the time of delivery.
Article 6 – Complaints and liability
1 You have the obligation to examine upon delivery whether the products comply with the agreement. If this is not the case, you must inform tryoutyourscent.com of this as soon as possible and in any case within two (2) days after delivery, or at least after observation was reasonably possible, in writing and stating reasons. The article may therefore not be used any further.
2 The products supplied by tryoutyourscent.com come with a full manufacturer's warranty in accordance with the conditions set by the relevant manufacturer. Warranty handling of all delivered products must be done exclusively via tryoutyourscent.com.
3 If a product shows a defect, the manufacturer/importer will determine whether the product will be repaired or replaced.
4 If it is plausible that the defect is attributable to you or is otherwise at your expense and risk, the product will be returned in the same condition in consultation or will be repaired/replaced at your expense.
Article 7 – Orders/communication
1 For misunderstanding, mutilation, delays or improper transmission of order data and communications as a result of the use of the Internet or any other means of communication in the traffic between you and tryoutyourscent.com, or between tryoutyourscent.com and third parties, insofar as it relates to the relationship between you and tryoutyourscent.com, tryoutyourscent.com is not liable, unless and insofar as there is intent or gross negligence on the part of tryoutyourscent.com.
Article 8 – Personal data
1 Tryoutyourscent.com respects the privacy of all users of its site and adheres to the Personal Data Registration Act. The personal information you provide to us will always be treated confidentially with care.
2 The personal information is all data entered in the order form.
3 Tryoutyourscent.com will use your personal information to fulfill the agreement. The data will not be made available to third parties with the exception of the following cases. When required by law; When necessary for legal proceedings; When this is necessary for the performance of an audit; When written permission has been given by you as a customer.
4 You can view your personal data at any time by sending a written (by fax, letter or email) request to tryoutyourscent.com. An overview of the available personal data will be provided within 4 weeks. If you wish to improve, supplement or delete, you must report this in writing. tryoutyourscent.com will then immediately follow your instructions in all cases, or remove your data from its file.
Article 9 – Force majeure
1 Without prejudice to its other rights, tryoutyourscent.com has the right in case of force majeure, at its own discretion, to suspend the execution of your order or to dissolve the agreement without judicial intervention, by notifying you of this in writing. share this without tryoutyourscent.com being obliged to pay any compensation, unless this would be unacceptable in the given circumstances according to standards of reasonableness and fairness.
2 Force majeure is understood to mean any shortcoming that cannot be attributed to tryoutyourscent.com and the intermediaries and third parties engaged by it, because it is not due to its fault and cannot be attributed to it under the law, legal act or generally accepted views. coming.
Article 10 – Miscellaneous
1 If you provide tryoutyourscent.com with an address in writing, tryoutyourscent.com is entitled to send all orders to that address, unless you inform tryoutyourscent.com in writing of another address to which your orders should be sent.
2 If tryoutyourscent.com allows deviations from these Terms and Conditions, whether or not tacitly, for a short or longer period of time, this does not affect its right to demand immediate and strict compliance with these Terms and Conditions. You can never assert any right based on the fact that tryoutyourscent.com applies these Terms smoothly.
3 If one or more of the provisions of these Terms and Conditions or any other agreement with tryoutyourscent.com should be in conflict with any applicable legal provision, the relevant provision will lapse and will be replaced by a new one to be determined by tryoutyourscent.com. legally permissible comparable provision.
4 tryoutyourscent.com is authorized to use third parties for the execution of your order(s).
Article 11 – Applicable law and competent court
1 All rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, as well as these Terms and Conditions, are exclusively governed by Dutch law.
2 All disputes between the parties will be submitted exclusively to the competent court in the Netherlands.
Article 12 – Cooling-off period
1 The customer has the right to return articles delivered by tryoutyourscent.com within 14 days of receipt at his own expense in the original packaging, sending a copy of the relevant invoice + RMA and stating the reason for the return.
2 If the items are undamaged and have been returned on time and correctly, tryoutyourscent.com will pay the price paid as soon as possible, but no later than 14 days after receipt of the items.
Damaged products, products with any other deviation from what was delivered to you, cannot be returned based on the cooling-off period.
3 For products that tryoutyourscent.com receives in reliance on the cooling-off period and that do not meet the conditions, they will be returned to you free of charge.
4 If the articles delivered by tryoutyourscent.com have not been returned within the "approval period" of article 12.1, the items are considered accepted
5 Custom-made or assembled products that have been repackaged from an original packaging to a smaller packaging cannot be exchanged or taken back.