Privacy-sensitive data or personal data is processed via our webshop.Tryoutyourscent.considers careful handling of personal data of great importance.Personal data is therefore carefully processed and secured by us.
In our processing we adhere to the requirements of privacy legislation.That means, among other things, that:
we clearly state the purposes for which we process personal data.We do this through this privacy statement;
we limit our collection of personal data to only the personal data necessary for legitimate purposes;
we first ask you for explicit permission to process your personal data in cases where your permission is required;
we take appropriate security measures to protect your personal data and also demand the same from parties that process personal data on our behalf;
we respect your right to provide your personal data for inspection, correction or removal at your request.
Tryoutyourscent is responsible for data processing.In this privacy statement we explain which personal data we collect and use and for what purpose.We recommend that you read it carefully.
Use of personal data When using our webshop, we obtain certain data from you.That may be personal data.We only store and use the personal data that is provided directly by you, in the context of the service requested by you, or of which it is clear that it is provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
Name and address details
phone number
Billing address
E-mail address
Payment details
Sex
Date of birth
IP address
Register With certain parts of our webshop you must first register yourself.After registration, we store the personal data you have provided via your e-mail address.We store this information so that you do not have to enter it every time and so that we can contact you in the context of the implementation of the agreement.
We will not provide the data linked to your e-mail address to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is required by law.In case of a suspicion of fraud or misuse of our webshop, we can hand over personal data to the competent authorities.
Order processing When you place an order with us, we use your personal data to process it.If necessary for proper handling, we can also provide your personal data to third parties.You can read more about this later in this privacy statement.
Advertising In addition to the information on our website, we can also inform you about our new products and services:
by mail
by email
through social media
Contact form and newsletter Through our webshop we offer the possibility to ask questions by means of a contact form, where you are asked to fill in information to handle your question.You choose which data you provide.The data you send us will be kept for as long as the nature of the form or the content of your e-mail is necessary for the complete answering and handling thereof.
We offer interested parties the opportunity to subscribe to our newsletter.You will then regularly receive e-mails containing offers or discounts for products from our range.In this case, your e-mail address will only be added to the list of subscribers with your explicit permission.The explicit consent is obtained by confirming the subscription to the newsletter via e-mail.
When you make a purchase, we receive your e-mail address.Unless you object to this, we will regularly send you e-mails containing offers or discounts for products from our range or other e-mails related to your order.You can unsubscribe from these emails at any time using the special unsubscribe link in those emails or you can object by contacting our customer service.
You can unsubscribe from our newsletter in the following ways:
Via the “Unsubscribe” link at the bottom of every newsletter
Contact our customer service
Publication If you post a review about our webshop or a product, the following information will be published so that it is visible to everyone on the internet:
Name
You choose which Name you use.It is possible that you can be traced with this.On request, we anonymize information that has been published.
Personalization We use your information to personalize your shopping experience.This way, based on your interests, we can better tailor the range of shops to your wishes and make you offers that are of interest to you.For example, we use information from previous orders, cookies and your IP address.
Customer service If you contact our customer service, we save notes with your order.This allows us to help you quickly if you contact us again.
Improvement In order to further improve our webshop and service, we sometimes approach you for a no-obligation customer or market research.It is possible that a third party conducts this investigation.This then applies the same privacy rules as we do.
Promotions/contests If we organize a campaign or competition, we need your name, address and e-mail address.This allows us to announce the prize winner(s) and carry out the promotion.
Disclosure to third parties We may pass on your data to our partners.These partners are involved in the implementation of the agreement.These partners are (partly) located outside the EU.We have strict agreements with them to comply with European privacy rules.
Cookies Our webshop uses cookies.Cookies are also placed via third parties engaged by us.
When you visit our webshop for the first time, a notice is displayed in which we explain why we use cookies.We regard the further use of our webshop as permission for this use of cookies.
You are free to disable cookies through the browser.Keep in mind that our website may no longer work optimally.
We use cookies for:
saving items in your shopping cart;
logging in and retrieving your data so that you do not have to re-enter it every time
testing improvements to the website;
the acceptance notification of cookies on our website;
providing insight into how you use our site (Google Analytics);
enabling personal advice of previously purchased and/or viewed items;
displaying personalized advertisements;
storing via which partner site you visit our website.
We have made agreements with third parties that place cookies about the use of cookies and applications.However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them.For more information about these applications and how they handle cookies, please see the privacy statements of these parties (note: these can change regularly).
Cookie preference If you want to use our site, you must accept our cookies.When you first visit our site, we show a cookie notification.If you close this cookie notification or continue on our site, we assume that you are ok with this.
Google Analytics We use Google Analytics to keep track of how visitors use our webshop.We have concluded a processor agreement with Google to make agreements about how we handle our data.Furthermore, we do not allow Google to use the obtained Analytics information for other Google services and IP addresses are anonymized.The retention period for visitors and events in Google Analytics is 26 months after the last activity of the visitor.
Personalized advertisements We, our advertising networks and media agencies can show you advertisements on Tryoutyourscent.com and other websites.This is done on the basis of your previous visits to our websites and the websites of third parties.Your surfing, searching and purchasing behavior is collected on the basis of cookie techniques, your IP address and the advertising number that is linked to the device you are surfing with.We only do this if you have given permission to place cookies.Cookies have a limited retention period and that period differs per cookie.
We also engage other third-party service providers to help with various things.Sometimes they also need personal data for this.We only share the data that is necessary for the assignment that the external service provider carries out for us.We do not sell your information to these service providers or other third parties.And we conclude agreements with all external service providers in which we agree what they are allowed to do with the data.
The types of work that our external service providers perform for us are:
supporting our advertising and marketing campaigns;
supporting in conducting customer research and obtaining ratings and reviews.
Security We take security measures to limit misuse of and unauthorized access to personal data.In particular, we take the following measures:
Access to personal data is protected with a username and password
Access to personal data is protected with a username and a login token
After receipt, the data is stored in a separate, protected system
We take physical measures to protect access to the systems in which personal data is stored
We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data
Retention periods The personal data described above will be retained for as long as necessary to process your orders, including warranty.After that, we store data for a maximum of 26 months for the statistical purposes described.The data will then be deleted, unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).
Third- party websites This privacy statement does not apply to third-party websites that are connected to our webshop by means of links.We cannot guarantee that these third parties handle your personal data in a reliable or secure manner.We recommend that you read the privacy statement of these websites before using these websites.
Changes to this privacy statement We reserve the right to make changes to this privacy statement.It is recommended that you consult this privacy statement regularly so that you are aware of these changes.
Viewing and changing your data For questions about our privacy policy or questions about viewing and changes to (or deletion of) your personal data, you can contact us at any time using the details below.
You can change data yourself via my account.
You can also send us a request to view, change or delete this data.You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want us to limit the processing of personal data.
To prevent misuse, we may ask you to identify yourself adequately.When it comes to access to personal data linked to a cookie, you must also send a copy of the cookie in question.You can find this in the browser settings.If the data is incorrect, you can request us to change the data or have it removed.
Dutch Data Protection Authority Of course we are happy to help you if you have complaints about the processing of your personal data.Pursuant to privacy legislation, you also have the right to submit a complaint to the Dutch Data Protection Authority against this processing of personal data.You can contact the Dutch Data Protection Authority for this.
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